At HHSupplement.com, we strive to ensure your complete satisfaction with every purchase. However, we understand that sometimes circumstances may arise where a return or refund is necessary. Below is our Refund & Return Policy to guide you through the process:
Eligibility for Return:- You may be eligible to return an item if it is unused, unopened, and in its original packaging.
Returns are typically accepted within 15 days from the date of purchase. Beyond this period, we may not be able to process your return.
Non-Returnable Items:- Certain items, such as perishable goods, personal care products, and items marked as final sale, may not be eligible for return. Please check the product description before making your purchase.
Refund Process:- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider’s policies. Return Shipping:
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping may be deducted from your refund, unless the return is due to an error on our part.
Damaged or Defective Items: – If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.
How to Initiate a Return?:
To initiate a return, please contact our customer service team at hhsupplement024@gmail.com. Provide your order number and details regarding the item you wish to return. Our customer service team will provide you with instructions on how to return the item.
Exchanges:- We currently do not offer exchanges. If you wish to exchange an item, you will need to return the original item and place a new order for the desired item.
Policy Changes: – HHSupplement.com reserves the right to modify or update this Refund & Return Policy at any time. Any changes will be effective immediately upon posting to the website. By making a purchase on HHSupplement.com, you agree to abide by the terms and conditions outlined in this Refund & Return Policy. If you have any questions or concerns, please don’t hesitate to contact us.